Shipping Policy
At HZN LTD, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for information regarding order processing, delivery timelines, and shipping procedures.
Order Processing
All orders are processed within 1–3 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next working business day.
Once your order has been processed and shipped, you will receive a confirmation message or email with tracking details (if available).
Shipping Time
Estimated delivery times may vary depending on your location:
- Major Cities: 2–5 business days
- Other Areas: 3–7 business days
Please note that delivery times are estimates and may occasionally be affected by courier delays, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before completing your order.
We may also offer free shipping promotions on selected products or order values.
Cash on Delivery (COD)
HZN LTD may offer Cash on Delivery services in selected regions.
Customers are requested to ensure availability at the delivery address and provide accurate contact information to avoid delays or failed deliveries.
Order Tracking
Once your order is shipped, tracking information may be shared via SMS, email, or WhatsApp depending on the courier service.
Incorrect Address Information
Customers are responsible for providing complete and accurate shipping details.
HZN LTD is not responsible for delays or failed deliveries caused by incorrect addresses or incomplete contact information.
Delayed or Lost Shipments
While we work with reliable courier partners, delays may occasionally occur.
If your order has not arrived within the expected timeframe, please contact our support team for assistance.
International Shipping
Currently, international shipping availability may vary depending on the destination country.
Additional customs duties, taxes, or import charges (if applicable) are the responsibility of the customer.
Contact Us
For shipping-related questions or support, please contact us:
Email: support@hznltd.com Website: https://hznltd.com/
Thank you for shopping with HZN LTD.v